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Privacy Policy

Privacy Policy for SendEGP 

Last Updated: March 30, 2026

SendEGP ("we," "our," or "us") operates the website SendEGP.com and its associated financial routing and dispatch services. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

1. Information We Collect

To provide our frictionless transfer service, we collect the following minimum necessary information:

  • Contact Information: The receiver's Egyptian phone number.
  • Transaction Data: The amount of USD sent and the corresponding EGP to be delivered.
  • Sender Information: Your email address (for sending transaction receipts) and phone number (if interacting with our WhatsApp service).

Payment Information: We do NOT collect or store your credit card details or Apple/Google Pay information on our servers. All payment processing is securely handled by our third-party payment gateway, Stripe.

2. How We Use Your Data

We use the collected data for various operational purposes:

  • To facilitate and route financial transfers.
  • To notify you and the receiver of transaction statuses via email and WhatsApp.
  • To provide customer support via our AI and human dispatch agents.
  • To detect, prevent, and address technical or fraudulent issues.

3. Data Sharing and Third Parties

We do not sell, trade, or rent your personal identification information to others. We only share your data with trusted third-party service providers strictly to operate our business:

  • Stripe: For secure payment processing.
  • Meta / 360dialog: For routing WhatsApp notifications and interacting with our conversational UI.
  • Postmark: For sending automated email receipts.

4. Data Security

The security of your data is paramount. Our backend infrastructure utilizes enterprise-grade databases with strict Row Level Security (RLS) to ensure your transaction data is isolated and protected. However, remember that no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

Depending on your jurisdiction, you may have the right to access, update, or delete the personal information we have on you. To execute these requests, please contact us using the information below.

6. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

SendEGP Operated by Fast Taxi LLC

Email: admin@sendegp.com

Phone: +15188334738

Copyright © 2026 Sendegp - All Rights Reserved.

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