SendEGP Help Center
SendEGP Help & Knowledge Base
Everything you need to know about instant remittance to Egypt and Sudan.
General & Transfers
How fast do transfers clear with SendEGP?+
Transfers clear instantly 24/7/365, including weekends and public holidays. Because we route through domestic networks like Egypt's InstaPay and Sudan's Bankak, funds land in seconds without traditional multi-day SWIFT banking delays.
Does the recipient need a SendEGP account?+
No. The recipient only needs their standard Egyptian bank account, InstaPay address (IPA), mobile number, Egyptian digital wallet (like Vodafone Cash), or Sudanese Bankak account. They do not need to register on SendEGP.
Which payment methods can I use to send money?+
You can fund transfers securely using international debit or credit cards (Visa, Mastercard) and Apple Pay in USD, EUR, GBP, SAR, AED, KRW, and other major currencies.
Egypt Transfers
Which Egyptian banks and digital wallets are supported?+
We support 100% of the 36 banks connected to the Central Bank of Egypt's Instant Payment Network (including NBE, Banque Misr, CIB, and ALEXBANK), as well as all 29 officially registered Egyptian mobile wallets (including Vodafone Cash, Orange Cash, and Etisalat Cash).
What are the receiving limits for Egyptian InstaPay transfers?+
According to official Central Bank of Egypt limits, single transactions are capped at 70,000 EGP, daily volume is capped at 120,000 EGP, and monthly volume is capped at 400,000 EGP per recipient.
Sudan Transfers
Can I send money to Sudan using Bankak?+
Yes. SendEGP supports direct transfers to Bank of Khartoum (Bankak) accounts using either the recipient's registered Sudanese mobile phone number or their 7-to-16 digit account number.
Rates & Security
Are there hidden intermediary bank wire fees?+
No. Traditional SWIFT wires route through intermediary correspondent banks that deduct unpredictable fees. With SendEGP, the exact payout amount displayed on your screen is the exact amount delivered to your recipient.
Still have questions?
Contact our 24/7 support team via WhatsApp or Email.
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